Cambria Hotel Madison East

We usually stay at the Cambria when we're visiting from out of town. We like the location as it's quick to get on the highway to go into Sun Prairie to see family. It's located within a business park so if you're looking for walking distance to shops/restaurants, you would need to drive a few miles. This time, our experience wasn't what we were expecting. It was over Thanksgiving, so when we checked in, we were notified that there would be limited staff so they can have Thanksgiving with their families. That meant no house keeping or the usual breakfast, but they would have grab and go available (which consisted of fruit filled pastries and fruit juice). I can respect this decision and I'm happy their staff can have the day off. Athough they said they worked be back to normal operations the next day, the Friday after Thanksgiving. However, that was not the case at least for breakfast the next day. They served the same fruit filled pastries, fruit juice, but added cereal to go, and old fruit (see photo). Due to the highly processed options and high sugar content, we skipped breakfast again. Housekeeping was working, but we were checking out to move over to the Holiday Inn Express across the interstate. Other than they appeared to be short staffed, the beds were not comfortable and the heater in our room made a high pitch squeal coming from the motor that we finally had to turn it off as it kept us up at night (room 304). We also noticed we didn't have comforters, just layers of sheets on the beds and what looked like crumbs when I pulled back the sheets. We didn't complain and just made the most of it under the circumstance.